Sales Support Representative - Healthcare

Kalamazoo, MI

Full-time $65,000.00 - $75,000.00

Posted 09/20/2024

Job Title: Sales Support Representative
Job Location: Kalamazoo, MI (on site)
Salary: $65K-$75K/year
Requirements: Customer Service, Healthcare, Cold Calling, Sales Support

What You Will Be Doing

- Foster and develop positive, strong, long-lasting business relationships with prospective and existing customers
- Work closely with assigned Sales reps to provide internal support
- Foster relationships with existing customers utilizing a call plan

- Your goal is to create opportunities to increase the volume of tests performed with customers
- Maintain high customer satisfaction levels
- Handle inbound inquiries and attend industry-related conferences, as needed
- Complete client onboarding
- Update and maintain customer files in Salesforce including records of customer inquiries, Confidentiality Agreements, comments, complaints, and actions taken

What You Need for this Position

- Bachelors' degree in clinical allied health, health administration, or related medical field required; pharmacology or toxicology degree is preferred
- 2+ years of customer support and/or sales success in a clinical healthcare, medical practice, or related environment

- Cold calling, or experience following a call plan to outbound leads
- Demonstrated record of building and maintaining customer relationships
- Working knowledge of Microsoft Office and contact management system, Salesforce a plus

Benefits

- Comprehensive benefits: medical, dental, vision, disability & life

- 401(k) with company match

- Commission/Bonus

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.

Additional ways to apply

Preferred Skills

Alyssa Arnold is recruiting for this position and the positions below.
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Job ID: AA9-1820754

Employees will receive paid leave to the extent required by state or local law. This job was first posted by CyberCoders on 08/16/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.